FAQs
How much notice
do we need to give to make a booking?
Do we need to pay a deposit?
Does my cat need to be vaccinated?
Do you care for animals
other than cats?
Do you take cats that
have not been neutered?
Do we need to bring anything
from home?
Do you take cats under
veterinary treatment?
What happens
if I am delayed (flight delays, etc.)?
Can we make a booking over
the internet?
How much notice
do we need to give to make a booking?
If we have the space and your vaccinations are up to date we can take your
cat into the cattery in five minutes! However, peak periods (especially
school holidays) book up very fast so it is as well to book your cats holiday
as soon as you get your dates.
Do we need to pay a deposit?
No, we never ask for a deposit. The only thing we ask is that if there
is any change to your plans, you let us know as soon as possible.
Does my cat need to be vaccinated?
All cats must be fully vaccinated to come into the cattery and dates of
their vaccination must cover their entire stay. Any routine vaccinations
must be completed at least two full weeks before they come in. The vaccination
card must be seen on the day they come in. Our strict policy on vaccinations
is for everyone's protection.
Do you care for animals
other than cats?
We only board cats and no other animals ensuring they get the peace and
quiet they deserve.
Do you take cats that
have not been neutered?
Under no circumstances do we take cats over the age of seven months
that have not been neutered. This does not apply to kittens under the age
of seven months.
Do we need to bring anything
from home?
No, we provide everything (bowls, litter trays, beds, food, etc.). All
we need is your Vaccination Certificate to accompany your cat. However,
if you feel that a favourite toy or scratching post may help your cat settle
and feel more at home, please feel free to bring it with you. If in doubt,
you are always welcome to ring us.
Do you take cats under
veterinary treatment?
Always ring and discuss any individual health worries with us as each case
is individual. In most cases we are quite happy to continue with any veterinary
treatment for you.
What
happens if I am delayed (flight delays, etc.)?
Not to worry, this happens more often than you think. In the quiet season
there is no problem. At busier times of the year, if we do need your pen
for another cat coming in straight away, again don't worry. Your cat can
be made comfortable in one of our spacious isolation pens until your safe
return. Click here to learn more about the
isolation pens.
Can we make a booking over
the internet?
Unfortunately not. Each cat is such an individual in their requirements
we need to speak to you personally over the phone.
Royal Oak Cat Hotel, Royal Oak Villa, Liverpool Road, Bickerstaffe,
Nr. Ormskirk, Lancashire, England, L39 0EF
TEL:01695 421910
PROPRIETOR:Susan Pennington
Click here to E-Mail
us